Frequently Asked Questions

What is the TaxBOOTH Process?

• Call 780-340-6630 or email [email protected]

• Complete and send via email the following forms to [email protected]:

» Authorize Representative Form - this will allow TaxBooth to prepare and file your tax return on your behalf. For more information click here to be directed to the CRA website.

» Tax organizer - this contains the required information for filing

• TaxBooth will request additional documents if applicable.

• Once your tax return has been completed, you will receive a summary of the outcome of your tax return for your review with T183 Electronic Authorization Form and an invoice with payment instructions.

The T183 Electronic Authorization form can be signed electronically via email. After we receive a signed copy we can electronically file your application send you a confirmation from CRA. 

• Upon receiving payment Taxbooth will file your return electronically to CRA. A copy of your filed income tax return, CRA acknowledgement and receipt of payment will sent to you.

what are your rates?

You can view our rates here

In which provinces in canada do you operate?

We currently serve all provinces throughout Canada excluding Quebec.

what should i prepare before appointment?

Download the tax organizer and fill out before arriving to the office. This contains the information we will require. Bring any applicable documents listed on the tax checklist.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

Interac e-transfer to [email protected]

Why should i file my taxes even if i didnt work?

You may be eligible for benefits/credits such as the GST/HST credit and WITB(Working Income Tax Benefit). Contact us to see if you are eligible.

WHEN WILL I GET MY REFUND?

The Canada Revenue Agency's goal is to send your refund within:

 2 weeks, when you file online

8 weeks, when you file a paper return

These timelines are only for returns that the CRA receives on or before their due date.

Refunds may take up to 16 weeks if you live outside Canada and file a non-resident personal income tax return.

The CRA may take longer to process your return if your return is selected for a more detailed review.

If you use direct deposit, you could get your refund faster.